England Diaries: The CPP Experience

I woke up feeling grumpy this morning... James doesn't care much anymore, he's used to it. If you wake me up before 9AM, I'd either hit you or swear at you. That is when I ain't working. I would get up to go to work with no problem.
James and I left the house at around 9:30, and got to CCP fifteen minutes later. To my surprise, there were only three of us there for what they called the "Experience Day". Louis, who gave us a tour of the place was very very nice, and soft spoken. I was quite impressed with the place, to say the least. The mood room where a casual interview was held was chilly, but very cozy. Another bloke called Ben ran us through what CPP is all about, and allowed us to ask some questions. I didn't ask any because I have read the basic info on their website and Aiden already explained to me the ROTA and I already know how much a CPP agent gets paid. One of the girls kept asking semi-stupid questions, like "would I be able to drink my coffee and eat at my desk", "would I get a break if I were only working for 3 hours since I only want a part-time job here" or "what is the assessment test like" and a laughable "if I entered the wrong card number details on the computer, will I be able to re-type it?" And as expected, Ben's answer to it was "the computer will prompt you if you have entered the wrong card number". The other girl only had one question to ask which was the work hours, which I already know the answer to, as Aiden already explained it to me on the phone on Tuesday. In fact, I butt in when Louis was just about to say what the work hours would be on Saturdays. When the most chatty (by far) of us three asked when she will hear from CPP whether she's been successful on her application or not, Louis said that she needs to pass the written test first, because myself and the other girl had already taken the test online. Actually, I thought it was a different test he is on about so I said I have not taken the written test (he did not say it's the online assessment test), and he said I have and in fact he's got my results and I did "very very good" on it, as he put it. I like what he said after that "I could get you an interview today, if you are still interested, that is". I laughed my ass off (inside my head of course). I know I did not seem too enthusiastic in that room... because I am not. I just think I am not cut out for a contact centre.

From the mood room, Louis showed us the work stations, the gym and the cafeteria. He said the gym is open 24 hours a day... What kind of a loser would be at the gym at 3AM? The cafeteria had a little terrace, but I think I'd rather stay in one of the warm coffee lounges in the corner, thankyouverymuch. When the two girls went into the ladies room, Louis and I got to talk to each other alone. He asked me how long I have been in England for, and I said I have only been here for five weeks. He said he absolutely loves the terrace, and I said it would be nice to sit out there... if it wasn't raining. Then I told him of my rather traumatic experience about the English weather. How when I arrived here it was 3 degrees, freezing for someone who's just left 35 degrees. I said the English weather is what made my stepdad leave England. Then he asked a question I wasn't expecting: "so, are you here in England now for a bit f adventure?" Haha. He didn't expect the answer either.

He said he could give me a 2:00 1-on-1 final interview today but since James had to go to work at 1, I asked him if it could be tomorrow instead, and he said that's all right, so I've got to go back there tomorrow at 9:15. Whilst he was walking me to the reception, he said that I should not be nervous at my interview tomorrow, and I should let my personality show and that I should show my enthusiasm more. The thing is, how do I show something I don't feel? I guess I will just have to try my very best tomorrow at the interview. I don't really get nervous on 1-on1 interview. In fact, the group tour today made me more nervous because I thought we were going to be with twenty people. But even with only five of us in the mood room, I was still uneasy. I am not a teamplayer. I am at my best when I work alone, behind a computer. Until now, I am still wondering how the heck did I pass the telephone interview, the personality assessment test and the casual interview. I wouldn't say I wouldn't want a job with CPP though because the place is absolutely amazing. I dread needles and injections, but I am not scared to get piercings. In fact I had to have to belly button pierced three times, and I wasn't scared at all. I can dance or sing in front of a crowd which I did a lot when I was still in school, and I loved the attention, I wasn't shy in the least bit. But here I am scared to speak with three people and no one else around. I wouldn't say I am shy but maybe intimidated because I have not been here for long, and even though I understand English perfectly and speak it just as well, in the back of my head the voice what tells me English is not my first language so I probably suck at it just won't leave me alone. So that is the CPP Experience Day experience is like :p

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6:20PM
My father-in-law bullied me into going to Sainsbury's on my own, so I thought what the heck. I went and bought tomatoes, and as a punishment to him, I picked up a pack of strawberries and I know this is not the best time to buy them :D But for the first time, I was out on my own. It felt good, yes, but I already know I CAN do it. I just did it to make my in-laws happy, and James as well. I'm sure he'll give me a huge hug and a loud "well done love!" when he comes home from work tonight.